Skene House Rosemount are recruiting for a Full Time Head Receptionist
To ensure the smooth running of the Front Desk area within the property.
To ensure adherence to quality expectations and standards.
To supervise, train and motivate the Reception team to achieve Company standards, and also to ensure guest needs are met and to comply with relevant legislation.
Key Responsibilities and Accountabilities:
1. Knowledge of overall hotel operations as they affect the Reception team.
2. Strong organisational skills.
3. Ability to take constructive action without relying on others for direction.
4. Effective decision making skills.
5. Strong communication skills: written and verbal.
6. Good negotiation skills.
7. Strong customer and employee relations skills.
Ideal candidates will have Reception experience, preferably in a hotel environment and Opera knowledge.
To apply, please download application form from our website and email Claudia.firstname.lastname@example.org