An Interview with Gillian Clark, Projects and Facilities Administrator at Skene House HotelSuites
What does this role involve?
This new role at Skene House HotelSuites involves the set-up of new systems and procedures such as maintenance planners and log books, ensuring that the approved contractors’ database is correct and up-to-date and that everything complies with current health & safety regulations. I also help the team with risk assessments, receiving work orders and referring to the appropriate people.
How did you get into this role?
Throughout my undergraduate degree in Architectural Technology I worked evenings and weekends as a receptionist at Skene House Whitehall for four years. Over the last four years I have seen Skene House HotelSuites grow from strength to strength, which is why I recognised the opportunity to offer my skills and knowledge of facilities management to the property services department of Skene House.
My degree course has taught me to be extremely organised and analytical. I wanted more work experience related to my Master’s degree in Construction Project Management (which included a module in Facilities Management). I took the initiative to ask for the opportunity to assist the property services department 1 day per week. What started has a part-time role has quickly evolved into 4 days per week, which I fit around writing my Master’s dissertation.
Why Skene House HotelSuites?
I admire Karen and her team at Skene House Whitehall. After 4 years there, I got to know the team, the property and the guests very well and I will miss that. Karen is very pro-active and encourages her team to get involved in everything and to learn and develop as much as possible. My part-time job as a receptionist at Skene House Whitehall helped me to build up an excellent set of transferrable skills which I have been able to bring across into the property services department and I look forward to now building up my Facilities Management skills. I am delighted that I have been able to seamlessly transfer within the same organisation.
What do you particularly enjoy about your new role and what do you miss about your previous role?
I’m enjoying regular daytime hours after 4 years of working evenings and weekends but I miss the camaraderie of the team at Whitehall and of course the excellent breakfasts!
What tips would you give to someone wanting to enter a similar role?
Make you own opportunities, be proactive and ask for what you want!
We wish Gillian all the best of luck with Master Dissertation. She is en route to a Masters with distinction – we are confident she will do just fine!